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The Employee Assistance Program (EAP)
Regardless of your decisions around JPMorgan Chase Medical Plan coverage, the Employee Assistance Program (EAP) is available to help you and your eligible dependents with concerns about stress, depression, or anxiety; marital, relationship, or family problems; alcohol or drug abuse; job-related conflicts; and financial or legal difficulties. Counselors are professionally trained, licensed, or certified mental health professionals.
The EAP counselor will help you assess your situation to determine a direction to resolve the problem, which can include short-term counseling, stress management training, and/or referral to outside resources. All services provided by the EAP are free. If referral to some other professional is made and fees are involved, the counselor will help you determine whether your Medical Plan benefits will offset some of the costs.
Use of the EAP is voluntary and completely confidential as required by law and JPMorgan Chase policy. On-site EAP counselors are available at:
On-site EAP Locations
New York, NY
1-212-464-2685
Chicago, IL
1-312-732-6266
Columbus, OH
1-614-248-9511
Elgin, IL
1-847-488-5610
Phoenix, AZ
Downtown: 1-602-221-4537
S.H.O.C.: 1-602-627-8737
Tempe, AZ
1-480-902-6150
Westerville, OH
1-614-244-6779
Wilmington, DE
1-302-282-1353
All Other Domestic Locations and Canada
Call the off-site provider, ComPsych, at 1-800-276-0760. TDD: 1-800-697-0353
When EAP coverage ends for you and/or your eligible dependents, you may be able to continue coverage for a certain period of time under the Consolidated Omnibus Budget Reconciliation Act of 1985 as amended (COBRA).
Please see the "Plan Administration" section of this Guide for more information on COBRA.